Need help? Chat with us
CONTACT

Get in touch

Ways to get in touch

Help is here

If you or someone you know needs immediate help, is thinking of hurting themselves or is feeling suicidal you need to reach out and talk to someone who’s trained to help right now.

Blue emergency icon

For emergencies

For emergencies in New Zealand, please call 111 111 straight away for immediate help.

For urgent mental health support, contact the Crisis Assessment Teams (CATs) across the country. Find the nearest team on the Ministry of Health website: Crisis Assessment Teams in NZ or visit the Mental Health Foundation website.

Phone icon

Talk to a counsellor

Free phone 0508 4 SPARX
(0508 477 279)

Use our online webchat

Or free text to 3110 to speak to a trained professional

Hearts icon

Whānau or professional help

Talk to your parents, whānau or caregivers, a trained professional like a family doctor, youth health service or your school health service.

Chat icon

Can’t find the right answer?

For more information on how to feel better, using SPARX, technical issues or privacy concerns, please view our FAQs.

View all FAQs

For non-urgent enquiries,
get in touch below

A father and son at a dining table looking at a computer
Your message has been submitted.
We will get back to you within 3 business days.

Need help now?
Oops! Something went wrong.
HELPLINES

These websites can also help

These websites can
also help

Headstrong
Headstrong empowers young kiwis with tools, stories and support for mental wellbeing. Explore tips, videos and real stories to help navigate life’s challenges.
The Low Down
Feeling low? The Lowdown offers free support, self-tests, real stories and text help to lift your spirits and guide you through tough times, anytime you need.
Lifeline
Offers free, confidential 24/7 support from trained counsellors. Call, text, or chat online if you’re feeling overwhelmed or need someone to talk to.
Just a thought
Feeling low or stressed? We offer free online CBT courses to help with anxiety, low mood, and sleep. Proven to work — 80% of people feel better after a course!
Voices of Hope
A platform sharing lived experiences to raise mental health awareness, promote help-seeking, and spread hope through videos, social media, and talks across Nz.
Skylight
Skylight helps children, young people and whānau with counselling and resources to build resilience. Visit for free support packs and library access.
Headstrong
Headstrong empowers young kiwis with tools, stories and support for mental wellbeing. Explore tips, videos and real stories to help navigate life’s challenges.
The Low Down
Feeling low? The Lowdown offers free support, self-tests, real stories and text help to lift your spirits and guide you through tough times, anytime you need.
Lifeline
Offers free, confidential 24/7 support from trained counsellors. Call, text, or chat online if you’re feeling overwhelmed or need someone to talk to.
Just a thought
Feeling low or stressed? We offer free online CBT courses to help with anxiety, low mood, and sleep. Proven to work — 80% of people feel better after a course!
Voices of Hope
A platform sharing lived experiences to raise mental health awareness, promote help-seeking, and spread hope through videos, social media, and talks across Nz.
Skylight
Skylight helps children, young people and whānau with counselling and resources to build resilience. Visit for free support packs and library access.

Sign up to start playing SPARX