Privacy
Is SPARX private?
Absolutely – we take your privacy seriously.
Your registration details and things you answer in SPARX are encrypted and stored on a secure server. You can read more about it in our Privacy Policy.
SPARX does not share any information about you with anyone. Not with family, not with friends, and not through social media such as Facebook.
What information is collected?
All personal information you enter into SPARX and any information that the software may automatically fetch during your visit to the website.
When you register as a user and/or use SPARX, you agree that we can use any personal information we collect according to the terms of this Privacy Policy.
When you complete SPARX, you’ll be asked to fill out a short form to rate your mood in Level 1, 4, and 7. This is only to determine whether or not you may need alternative help and resources if your mood ranks low.
How is my information used?
The information you provide is used to:
- Monitor if SPARX is effective
- Communicate with you about our goods and services from time to time
- Generate an overview of the user base
- Analyse trends and demographics to assist us to improve our services
- Facilitate our internal business operations, including to fulfil our legal requirements, quality assurance, and management purposes
If we report on the website and SPARX, we will report on a de-identified basis unless we obtain your written approval to use your identity.
How secure is my information?
We take reasonable steps to protect all information we hold (including your personal information) from misuse, loss, unauthorised access, modification, or disclosure. Information contained on the website is protected by encryption and firewall technology.
We take reasonable steps to hold information securely in electronic or physical form. We store information in electronic databases requiring logins and passwords.
We are not involved in the selling, trading, or the unauthorised use of personal information. Outside of information that you enter on the website, we also receive and store certain types of information when you interact with the website. This is provided using cookies.
